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If you would like to return a gift, please contact us at for return instructions. Limited Edition products should be clearly marked. However, when the option becomes available, we will be the first in line! ... Great product that really does work! Eligible orders will have discount … Details. Once picked up from our warehouse, ground packages are usually delivered within 7 business days. Get Drunk Elephant (and a special 15% off welcome offer for new subscribers) sent straight to your inbox! However, if you’re asking about animal testing, let’s be clear: That is something we would never do. Gift cards may be redeemed in the check-out process by entering the gift card code in the text field labeled “Gift Card or Discount Code” in the right-hand column. Promotions are not redeemable for cash. We are available online and at all Mecca Maxima and Cosmetica locations. *We regret that expedited shipping is not available to PO Boxes or APO/FPO address at this time.Please note, orders over $300 require a signature confirmation at delivery. If you choose to receive emails (which we highly suggest! We offer two free ways to get your Drunk Elephant quickly! Drunk Elephant C-Firma Day Serum reviews indicate that sensitive skin types are not recommended to use this product. When it comes to using a new product or ingredient (especially those that are acidic like L-Ascorbic and glycolic acid), start slowly and let your skin adjust. We strive to be as safe as possible while providing the most efficacious skin care available. By creating an account on you will be able to keep record of all your purchases, billing, and order tracking information. We’re sorry, but shipping fees are non-refundable. You can find Drunk Elephant at,, in-stores at Sephora and at Sephora inside JC Penny. Offers cannot be used in conjunction with other promotion codes. Any tips on fixing the pump?? 5. installments, made every 2 weeks. Our entire Hair and Body line comes in recyclable packaging, as well as A-Passioni, Beste No.9, E-Rase and Virgin Marula Oil. Marula oil is high in antioxidants, oleic acid or omega 9 fatty acids, as well as linoleic acid or omega 6. UPDATE 6/18/2019: Since using Drunk Elephant Protini, I do not need the marcuja oil with my foundation.. Sephora is our exclusive retail partner in the US and Canada. Product Review: Drunk Elephant’s Protini Polypeptide Cream Eversince I got treated for contact dermatitis last summer, I have become very scared of trying different skin care products and makeup. Next, I use my beloved Drunk Elephant Protini Polypeptide Moisturizer. Soybean and folic acid fermentation extract. Check your email for a special 15% off welcome offer on your next purchase! So it took me a while before finally giving in and shelling out C$84 😭 for a jar of this product. Usually, the first installment is paid at checkout, and the remaining 3 are made every 2 weeks (but don’t worry, your Drunk Elephant will still ship out once your order is complete and processed! All items purchased directly from may be accepted for a return. We hate to see you go! Hong Kong SAR does not require animal testing. Marula seed oil, not surprised as Drunk Elephant sells a marula oil. At checkout, select Afterpay as your payment method. Yes! If using a pre-paid gift card, please ensure there are sufficient funds before attempting to place an order. Once an order has shipped, you will receive an email with tracking information in order to easily track your package. I will apply this at night before bed. It contains ascorbic acid which causes redness or warm feeling on skin. Plenty of natural ingredients are irritating, so we consistently formulate our products with soothing, low-hazard ingredients — regardless of their natural or synthetic status. If you have not received a shipping confirmation email within a few days of placing your order, please check your “spam” folder.Please note, orders over $300 require a signature confirmation at delivery.If you believe your package is missing we will start a trace with FedEx and take the required follow-up steps. These are the six ingredients that we feel are at the root of most skin behaviors we see, including oily, acne-prone, inflamed, sensitive, combination, dry/dehydrated and more. [Product Question] Drunk Elephant Protini pump not working? They are powerful against daily dirt and grime, yet smell like a garden. Drunk Elephant is available online only at Unfortunately, 2-day expedited shipping to these addresses is not available at this time. We provide a manufacturer’s warranty only for products purchased from the reseller that we have specifically authorized to sell Drunk Elephant brand products on Amazon. There are some websites and dealers who claim to be authorized Drunk Elephant resellers but are not. Everyone’s skin ages, and almost no one wants fine lines or wrinkles, including those with oily skin. Our entire product line is safe for pregnant or nursing women to use, with the exception of A-Passioni and Babyfacial. If the product is unopened, we will happily exchange it for another Drunk Elephant product of equal value. At this time, we do not accept multiple forms of payment on a single order. As a result, shipments may be subject to delays while in transit. Pretty much what the title says...bought DE Protini yesterday from Sephora and used it last night - all was well and so far I'm loving it. ).Please note, all items in your shopping bag must be eligible for Afterpay, and the order value must be between $35 and $1000. The protein based moisturizer utilizes signal peptides, growth factors, supportive amino acids and pygmy waterlily in a proprietary formulation to treat signs … We always suggest subscribing to our emails to ensure you are getting first-access to new products, promotions, and news. If you purchased a Drunk Elephant product from one of our authorized retailers, please contact them for assistance. Please note that misuse of promotions and codes may result in order cancellation.If you are having an issue with a promo code, please be sure your order meets all qualifications for the promo code or that the code is still valid. Drunk Elephant is a skincare brand that has been on my list of brands to try for a very long time. We recommend taking the ingredient lists for any Drunk Elephant products you're considering to them for review, just to be safe. At this time, we only ship within the United States, including Hawaii and Alaska, as well as APO/FPO address. At this time, order processing may take up to 7 business days. Went to use it this morning and the pump wasn't dispensing any product. If you are vegan, please consult the ingredient decks for animal-derived ingredients. Please log-in to your Drunk Elephant account to view your order history. Please refer to our store locator for a list of locations. All promotion codes are available for a limited time and cannot be used once expired. While Drunk Elephant aims for its products to be as natural as possible, it is far more important that the ingredients in them be effective and safe for your body and skin. This refers to the number of months in which we recommend using the product. I checked to make sure there was product and I didn't get a used one or something and it looks full. If you’ve used Afterpay before, just log into your Afterpay account! After being picked up from our warehouse, packages should arrive within 2 business days. The non-toxic skin care essentials include moisturisers, serums, creams, cleansers and plenty more. You can find Drunk Elephant online at Cult Beauty and at Space NK, in select doors and online. Please contact us if you are unsure about a seller's authorization status. However, please be aware that many shipping carriers are experiencing delays due to increased volume and COVID-19. $41.99. All Drunk Elephant products have a shelf life of 3 years (1 year after opening) except for:Babyfacial – 2 years (1 year after opening)C-Firma - 1 year (4-6 month after opening). When you purchase products from an unauthorized website or dealer you are taking a risk, because these products may be counterfeit, used, defective, or may not be designed for use in your country. At this time, in order to protect our formulations, the pumps available are not recyclable. You can easily subscribe to our emails by clicking on our SUBSCRIBE form and entering your email address. You will be directed to the Afterpay website to register and provide payment details (Visa or Mastercard). Standard FedEx Ground shipping is a flat rate of $5 for orders with a subtotal under $50 (after any discounts have been applied)Orders with a subtotal over $50 up to $74 (after any discounts have been applied) qualify for free Standard FedEx Ground or FedEx SmartPost shipping.Orders with a subtotal over $75 (after any discounts have been applied) qualify for free 2-Day Shipping*!For orders under $75, we offer expedited 2-Day Shipping* through FedEx for $10. If you return an order made through Afterpay for the first time, it can be confusing, as you may expect the entire payment schedule for your order to be readjusted to reflect the new order value.Once the refund is processed by Drunk Elephant - it automatically drops through to Afterpay, and your payment installment plan is adjusted to reflect the new total order value starting with the last payment installment and working backwards. My goal was to be able to go out in public without any makeup and feel comfortable and I have achieved that. I love anything fermented in … I am 35 years old and have not suffered from ANY acne or breakouts in well over 10 plus years. Yes, the only authorized seller of Drunk Elephant on Amazon is Quiverr. This information is a guideline to get the most out of your products and use them at their peak efficacy. No, we do not test our products on animals, including elephants... although we think they could use the help! Late fees are incurred if payment is not made within the disclosed grace period time frame. You will be responsible for paying your own shipping costs when returning your items. Products sold on these websites or from these dealers do not carry a warranty from Drunk Elephant. If you need to make a change or cancel an existing order, please contact for assistance. Uniquely formulated with provitamin B5 and pineapple ceramides, this ultra-hydrating gel attracts and holds moisture, helping to improve your skin’s barrier function to … I did use DE glycolic serum at night until I ran out. We will be happy to remit your account for the full amount of your purchase, minus … Drunk Elephant is available at Douglas both in store and online. We are Leaping Bunny Program certified, and have never, nor will we ever, animal test or allow our products to be tested on animals. There are no fees associated with the account as long as installments are paid on time, according to the payment schedule (provided at the time of order approval). My hard work has definitely paid off. I made the plunge to buy the $60 jar and ran out in about a year. Drunk Elephant Protini Polypeptide Cream ($68.00): available at Cult Beauty,Sephora and SpaceNK NIOD Copper Amino Isolate Serum 2:1 (£38.00): available at Cult Beauty and Net-A-Porter The Ordinary Buffet + Copper Peptides 1% (£28.90): available at Asos , Beauty Bay , Cult Beauty and Look Fantastic Currently, I’m using EltaMD UV Clear Broad-Spectrum SPF 46 because my dermatologist recommended it for acne, but I have read some reviews that it’s not super clean. Pretty much what the title says...bought DE Protini yesterday from Sephora and used it last night - all was well and so far I'm loving it. We believe that eliminating the suspicious 6™ from your routine allows skin to reset to a normal, balanced state which means the products you are using can work as intended and deliver results. We recommend that if you are shipping an item over $75 that you use a shipping service with reliable tracking or insurance. You can also store multiple shipping addresses to expedite the check-out process. The jar is heavy and substantial and the pump seems to dispense the appropriate amount. They’re all fragrance-free and packed with natural ingredients, antioxidants and vitamins. We will be happy to remit your account for the full amount of your purchase, minus shipping. However, these products are not … Free shipping and samples available! I had to be diligent and above all patient. Gift cards are not eligible for Afterpay, if you would like to also purchase a gift card, please place a separate order. [Product Question] Drunk Elephant Protini pump not working. 50 Milliliters/ 1.69 Ounce. We include up free samples with every order, unless you opt not to receive them. Skip to content. ... A little goes a long way, I think the pump gives a little too much product for me personally. item 3 Drunk Elephant Protini Polypeptide Face Cream Pygmy Waterlily 1.69 OZ / 50 ML 3 - Drunk Elephant Protini Polypeptide Face Cream Pygmy Waterlily 1.69 OZ / 50 ML . If you are overdue on a payment, Afterpay automatically applies a grace period (usually 10 days unless otherwise noted) without you having to do anything. We appreciate your patience! It’s not quite the Korean 10-step regimen but if you’re not using that many products already it can certainly seem like a lot. T.L.C. My fine lines were smaller and in general my skin was more smooth. You must me 18 years or older to create an Afterpay account. I checked to make sure … If your package was damaged during transit, save the box and merchandise and notify us immediately at Want to cancel your email subscription? At this time, Afterpay is only available for customers who have US billing addresses, a US Visa or Mastercard, and a US phone number. Just shop and proceed to checkout as usual. Refunds may be issued in the form of site credit. If you have a gluten intolerance or allergy, your physician needs to be the final word on whether our products are suitable for your sensitives. This process takes approximately 2-3 business days. Drunk Elephant’s products will have you tipsy with their fresh, unique outlook. I just felt the need to warn anyone who may suffer from acne or oily skin that Drunk Elephant may not be the best brand for you because it certainly was not for me. Over time, we have found that a small number of low-hazard synthetic ingredients are essential to maintain the efficiency, color, and stability of a high-performance line. I love the packaging and how it’s greatly designed making sure the product is sealed properly. These soft, buildable shades deliver a wide range of effects, from ulta-sheer to Mrs. Meyer's Clean Day household cleaners are earth-friendly and made with plant-derived ingredients and essential oils. Cookies help us deliver our Services. We will let you know about latest launches, news and offers. Discount is valid through 11/30/20 at 11:59 p.m. CT. Drunk Elephant Protini Polypeptide Cream. In Lavender, Lemon … You will receive an instant approval decision on your order at checkout. I was given a little sample of Drunk Elephant Protini Polypeptide Cream at Sephora, and it really made a difference. Resurfacing Mask | Drunk Elephant TLC Sukari BabyFacial or Farmacy Honeymoon Glow; EVERY FEW MONTHS. I highly recommend this face cream because it actually works! Yes, but of course use common sense. Umbra Tinte™ Physical Daily Defense SPF 30, Umbra Sheer™ Physical Daily Defense SPF 30. Learn more about the Drunk Elephant Difference + our stance on the Suspicious 6™. Beauty brands at Sephora are the hottest in the industry. We are so thrilled to be available in mainland China! A few weeks ago, I talked about the Drunk Elephant Protini Polypeptide Cream on my Instagram stories. Drunk Elephant is available online only at I apply this than the Drunk Elephant Protini. If you are unhappy with your purchase for any reason, please contact our Customer Relations team to return the item(s). Drunk Elephant is available online only at Please note, order processing times may be up to 7 business days due to the holiday. I have used this and Lala Retro and would definitely choose this out of the two. Drunk Elephant sent it over for me to try and I was BEYOND excited! If you haven’t signed up for our emails – please do! In mainland China, Drunk Elephant is available online at T-Mall Global, Little Red Book, and Yi Tiao. Drunk Elephant seems to be one of those skincare brands that does everything right: irritant-free products, powerhouse ingredients, trendy (and practical!) I do still get pimples, especially the week before my period. At this time, samples can’t be specified or switched out. Drunk Elephant Protini Polypeptide Cream Reviews. You can currently find Drunk Elephant products in the United States, Canada, UK, Australia, Singapore, Philippines, Malaysia, Thailand, mainland China, Hong Kong, China, and Germany. Product Question. If you turn your Drunk Elephant bottles to the side, you will see a little open can with a number inside. Or, please contact for additional assistance. I'm not sure if this will work for you but the formula seems great for oily/combo/normal skin types. But, if you must, you can easily unsubscribe by clicking the "unsubscribe" link at the bottom of our emails or contact us at Makeup Body Makeup Body & Hair Glitter Body Paint & Foundation Cosmetic Sets Cosmetic Tools Cosmetic Pencil Sharpeners Cosmetic Tool Cleansers Eyelash Curlers Face Mirrors Makeup Bags & Organizers Makeup Brushes Makeup Sponges Makeup Tools Tweezers & Brow Tools Eye Makeup Eyebrow Enhancers Eyeliner Eye Primer … A lot of users I have read say they could do without the B Hydra, and C Serum is really the product doing all the work. Please refer to our Privacy Policy. We want you to love your Drunk Elephant purchase, so if you are not totally satisfied, please send an email to within 30 days of your purchase, and we will provide a return authorization and mailing information. Please click on the “Forget Something?” link on the log-in screen for instructions on how to recover your account. All of our products have undergone clinical trials and none of the people in the trials have ever experienced irritation or breakouts when using only Drunk Elephant products. Facial (Treat Yo’ Self) Botox (It’ll last longer the more you do it)(Also, I’m not saying you need botox, this is just a step I take in order for my makeup not to settle into my forehead lines, because they … Shipping fees are non-refundable. An interesting combo. For more information, visit Afterpay’s help center and FAQ page here. Click on the “Log In” link in the upper right-hand corner of any page and then select “Register” to create an account. As you can see from my photos the cream is in the smaller inside jar and probably only half full to start. Email us at Then follow the steps to complete your order -- it’s that easy! Most of our products do not have expiration dates because they are cosmetic products, with the exception of Umbra Sheer and Umbra Tinte. Best for Anti-Aging: Drunk Elephant Protini Polypeptide Moisturizer. There are so many Vitamin C serums out on the market that actually do not work because Vitamin C is a very … Please contact our customer service team at in order to start the return process. It also contains Vitamin E … If you are having site issues, or have additional questions, please email us at Afterpay is an alternative payment method service that allows us to offer our customers the ability to make purchases now and pay for them in four equal (interest-free!) If you are still having issues, please contact customer service. I recently started using one of the small kits from Drunk Elephant, the C Serum and the B Hydra. If a return item is lost in the shipment back, we cannot issue a refund. packaging and cute branding. Yes, we are pleased to offer FedEx SmartPost to Post Office Boxes and USPS Priority Mail to APO/FPO addresses. We respect your privacy. We cannot replace packages until they have been confirmed missing. Drunk Elephant reserves the right to change or rescind offers and promotion codes at any time. Drunk Elephant is available in store at Sephora ION and online at Instead of owning your skin “type”, remove silicones, essential oils, fragrance/dyes, drying alcohols, SLS and chemical/synthetic sunscreens and let your skin function and thrive as it can and should. Drunk Elephant is available exclusively at Sephora Canada, in-store and online. If you have a question about your Afterpay account, please contact the Afterpay toll-free Customer Support line at 855-289-6014 or message them here. Throw it into the mix with, say, an AHA (like one of our favorites, Drunk Elephant T.L.C. All skin care products have a PAO, or period-after-opening date that is printed on the packaging. Shop your favorite makeup brands at Sephora and find the perfect addition to your routine today. It’s well worth the effort and it’s the best way to get the most out of the Drunk Elephant system. Our authorized Amazon reseller is guaranteed to provide genuine, new, and authentic Drunk Elephant brand products. We cannot ensure that we will be able to properly locate and handle your return without the return authorization and the correct return address. Unfortunately, customers with international billing information will not be able to set up an Afterpay account. Vitamin C is a powerhouse ingredient known for its many benefits, which include being a potent antioxidant to fight free radicals, promotes collagen production and helps uneven skin tone (brighter skin). Because I try hard to use mostly clean skincare, I have been dabbling in using Drunk Elephant Umbra Sheer Physical Broad Spectrum Daily Defense SPF 30 and it seems to be working … They … The information you provide will not be given to any third party. Your first order, however, may have a lower maximum value. I bought the jar about a month and a half ago so I’m not sure if the pump is broken or if the jar is completely used up. We ship only to the 50 states of the United States. We are so sorry you didn’t absolutely love your Drunk Elephant purchase. I know if I can't figure it out I can go ask for an exchange at Sephora, but figured I would try my luck here first! Drunk Elephant has collected the simplified sellers use tax on taxable transactions delivered into Alabama and the tax will be remitted on the customer’s behalf to the Alabama Department of Revenue. We'll get right to the point - our entire site is 20% off! Went to use it this morning and the pump wasn't dispensing any product. Protein Face Moisturizer with Amino Acids. We will arrange for FedEx to pick up and inspect the damaged package and the damaged items will be replaced. By using our Services, you agree to our use of cookies.Learn More. We have hand selected the samples that are given with each product with the intention of making your Drunk Elephant routine even better! ), you will also be the first to know about new products, promotions and all things Drunk Elephant! In general, when these go out of stock, it’s for good. 20% off sitewide with no order minimum. Drunk Elephant is available at Sephora stores and online at Drunk Elephant Protini Polypeptide Moisturizer, $68, Sephora Belif The True Cream Aqua Bomb, $38, Sephora Naturopathica Argan & Retinol Wrinkle Night Repair, $106, Dermstore Please contact and include your information, how you would like to collaborate, etc. To purchase a gift card, please add the item in the desired denomination to your shopping bag. I enjoy the … We also sell on Amazon via an authorized seller.Internationally, you can find us at Mecca in Australia, Space NK and Cult Beauty in the United Kingdom, and Sephora ION in Singapore, in the Philippines, in Hong Kong, T-Mall Global in mainland China, and Douglas in Germany. Products for oily skin often overlook wrinkle prevention. As none of our products are produced in dedicated gluten-free facilities, we do not make this claim in association with our products. While we may not offer discounts often, our kits and gift sets are a great way to receive multiple products at a value. We use high concentrations in our products to ensure effectiveness, so a little tingling is not a bad thing! How do we know for sure if the protini jar is completely used up or if it’s just the pump not working? You can also create an account during your initial check-out. Hi everyone! Unfortunately, we do not ship internationally at this time. Framboos is a leave-on exfoliating treatment with a blend of 12% AHA and 1% BHA—which is … I’ve gone through two bottles in the past few years. Protini contains: Glycerin a basic hydrator. It was also the first product from Drunk Elephant I ever purchased. Please note, Afterpay can not be used to purchase a gift card or on orders containing gift cards. Please note: Our warehouse does not accept returns. I do have oily skin but thankfully not acne. We recommend patch testing when using Umbra on small children and as a general rule, acids are intended for 13 years and older. Drunk Elephant's program account number is SSU-R010314062. Follow #barewithus on Instagram to see how our philosophy is working for people. You might well have seen Drunk Elephant’s B-Hydra Intensive Hydration Serum all over the press, beauty blogs and Instagram – trust us, it’s there for good reason. I was uncertain if it was doing much for me though, so did not repurchase and started Caudalie products as they are safe in pregnancy and nursing. We want you to love your Drunk Elephant purchase, so if you are not totally satisfied, please send an email to within 30 days of your purchase, and we will provide a return authorization and mailing information. Gift card codes will be emailed to the purchaser after the transaction is completed. It's a lightweight moisturizer that feels luxurious on my skin, and it's packed with strengthening amino acids, a plumping peptide complex, and moisturizing pygmy waterlily stem cell extract. We’re always looking for talented and passionate people. You can purchase any Drunk Elephant product from or from an authorized retailer. Deep Throat - peach with shimmer An award-winning, pressed powder blush that delivers healthy-looking color to flatter any skin tone.Silky, superfine micronized powder pigments in matte and shimmering shades ensure a seamless application. Our first priority is always the safety and effectiveness of the formula. Please protect yourself and your Drunk Elephant product by ensuring that you only purchase Drunk Elephant products from an Authorized Drunk Elephant Dealer. By continuing to use this website, you consent to the use of cookies in accordance with our Cookies Policy. Promotion codes are limited to one code per order, and in some cases, promotions can only be redeemed once per person. That is the only place where we will be selling in retail (via Sephora HK), and in mainland China, we are using cross border e-commerce which does not require the same registration process as cosmetics sold via retail there. We will only ship samples with a purchase and due to the limited nature of free samples, we are unable to re-ship them if they arrive damaged or are missing. The expiration date for Umbra is embossed in the crimped end of the tube. Shop gifts, kits and gift cards from Drunk Elephant for holiday, special occasions and for yourself. This moisturizer, however, breaks that trend. I'm not going to lie it took a lot to get my skin to where it is now. We will make every effort to ensure the correct delivery of your order. Mecca is the exclusive retailer of Drunk Elephant in Australia. You may choose to print or forward the gift card confirmation email to the recipient. However, always check with your doctor before using any new products while pregnant or nursing. Let's start by giving some context. It’s by far my most favorite Drunk Elephant product and one of my most favorite nighttime serums. Within a day or two after use, I could see a … I was using Drunk Elephant c firma (am) with drunk elephant protini moisturizer until I ran out of both. Plus, they are cruelty-free and finally available worldwide thanks to Cult Beauty & SpaceNK! Drunk Elephant Protini Polypeptide Cream. If you have made an error entering your shipping address or need to make a change, please contact us as soon as possible at 20% off Sitewide. We currently accept Visa, Mastercard, Discover, American Express, Afterpay, Paypal, and Visa- and American Express-branded pre-paid gift cards. Yes, most definitely. If 2-day shipping is selected at checkout, processing times still apply. However, for the performance, I honestly think there are more affordable options. Drunk Elephant’s Protini Polypeptide Cream is a game-changer in the industry, particularly for a relatively new and upcoming brand that has gained popularity within the past few years. The Drunk Elephant C-Firma™ Day Serum has been making a lot of noise in the beauty industry.

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